Privacy policy.

Privacy Policy for The White Diamond Event Center

Last Updated: 10/06/23

At The White Diamond Event Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you engage with our services. By using our website, booking events, or otherwise interacting with us, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you engage with our services:

  • Personal Information: This includes your name, email address, phone number, and other details you provide when booking events or contacting us.

  • Event Details: Information related to your event, such as event date, type, guest count, and specific requirements.

  • Payment Information: When you make payments for our services, we may collect payment card information, billing details, and transaction history, but we do not store this information. It is processed securely through a third-party payment processor.

  • Website Usage Data: We may collect data related to your interactions with our website, including your IP address, browser type, and pages visited. This information is collected through cookies and similar technologies for analytics and site improvement.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Event Booking: To facilitate event reservations, communication, and provide the services you have requested.

  • Communication: To respond to your inquiries, send event-related updates, and for customer support.

  • Marketing: With your consent, to send promotional materials, newsletters, and event-related information.

  • Improvement: To analyze and improve our website, services, and customer experiences.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, caterers, or audiovisual companies. These providers are contractually obligated to protect your data.

  • Legal Compliance: We may share your information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We employ industry-standard security measures to safeguard your personal information. However, no method of data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Choices

You have the following privacy rights:

  • Access: You can request access to your personal information.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal information, subject to legal obligations.

  • Opt-Out: You can opt out of receiving promotional communications from us at any time.

6. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post the updated policy on our website, and the revised version will become effective upon posting. Please review this policy periodically for updates.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

arwhitediamond@gmail.com

(210) 300-8632

We are committed to protecting your privacy and ensuring the security of your data. Thank you for choosing The White Diamond Event Center for your event needs.